Privacy Policy

We are the flagship brand of Elemetos Private Limited, offering Our Services to You wherein You can also participate in various Contests hosted on Our Platform. Any person utilizing the Platform or any of its features including participation in various Contests being conducted on the Platform shall be bound by the terms of this privacy policy (“Privacy Policy”).

All capitalized terms not defined here in shall have the meaning ascribed to them in the Terms.

We respect the privacy of its User(s) and are committed to protecting it in all respects. With a view to offering an enriching and holistic internet experience to its Users, we offer a vast repository of Services on Our Platform. Kindly take time to read the “About Us” section to know more. Most of the Services are offered for free but you need registration to participate in the Contests. The information about the User(s) is collected by Us as (i) information supplied by User(s) and (ii) information automatically tracked during User(s)’ navigation on the Platform.

Before you submit any information on the Platform, please read this Privacy Policy for an explanation of how We will treat Your information. By using any part of the Platform, you consent to the collection, use, disclosure, and transfer of Your information for the purposes outlined in this Privacy Policy and to the collection, processing, and maintenance of this information. Your use of any part of the Platform indicates Your acceptance of this Privacy Policy and of the collection, use, and disclosure of Your information in accordance with this Privacy Policy.

While You have the option not to provide Us with certain personal information, withdraw Your consent to collect certain information, request temporary suspension of the collection of personal information, or request deletion of personal information collected, kindly note that in such an event You may not be able to take full advantage of the entire scope of features and services offered to You and We reserve the right not to provide You with Our services.

In the ever-evolving medium of the internet, we reserve our right to periodically review and change Our Privacy Policy to incorporate such future changes as may be considered appropriate and under applicable laws. We will notify You of the change. Any changes to Our Privacy Policy will be posted on this page, so You are always aware of what information We collect, how We use it, how We store it, and under what circumstances We disclose it.

Purpose and Usage

To avail certain features on the Platform, Users may be required to provide the following information for the registration process, namely:

  • Username
  • Email address
  • Date of birth
  • State
  • Government ID such as Aadhaar card or driving license or voter ID

Additionally, in the course of providing You with access to the Platform and the Services offered by Us, you agree to give Us the permission to capture and record Your device-related information, operating system information, network information, location information, etc. You may choose to allow Us to gather information in relation to the apps installed on Your device in order for Us to better Our Services and Your experience on the Platform. You may also be required to furnish additional information, including Your Permanent Account Number.

In certain instances, we may also collect sensitive personal information from You on the Platform. SPI means such personal information which consists of information relating to Your financial information, such as information regarding the payment instrument/modes used by You to make such payments, which may include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. (“SPI”). This information is presented at the time of making a payment to enable You to complete Your payment expeditiously.

Disclosure/Sharing

We may share information as provided by You and data concerning Your usage of the Services and participation in the Contests with Our affiliates and group entities to enable them to reach out to you in relation to the products and/or services offered by them. We may also share such information with third-party service providers engaged by Us, for the purpose of data analytics or for the purpose of storage, improving the services (including product enhancements) and to help Us serve you better.

Use of Cookies

To improve the effectiveness and usability of the Platform for our Users, we use “cookies”, or such similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the User’s individual interests using the identified device. Unless the User voluntarily identifies himself/herself (e.g., through registration), We have no way of knowing who the User is, even if we assign a cookie to the User’s device. The only information a cookie can contain is information supplied by the User. A cookie cannot read data off the User’s device hard drive.

Security Procedures

All information gathered on Our Platform is securely stored within a controlled database. The database is stored on servers secured behind a firewall; access to such servers being password-protected and strictly limited based on a need-to-know basis. However, we understand that as effective as Our security measures are, no security system is impenetrable.

Conditions of Use

WE DO NOT WARRANT THAT THIS PLATFORM, OUR SERVERS, OR EMAIL SENT BY US OR ON OUR BEHALF ARE VIRUS FREE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS PLATFORM, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, AND CLAIMS OF THIRD PARTIES. IN NO EVENT WILL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER IN AN AMOUNT IN EXCESS OF INR 100.

Contact Us

Any questions or clarifications with respect to this Privacy Policy or any complaints, comments, concerns or feedback can be sent to Us by clicking on Help and Support or by normal/physical mail addressed to:

Logo

Rafhtaar is your ultimate destination for online gaming and fantasy sports. We're dedicated to bringing Rafhtaar and excitement to your gaming experience.

© www.rafhtaar.com. All Rights Reserved. Designed by Elemetos